FAQs

Returns and Exchanges

What is your return and exchange policy?

We want you to be completely satisfied with your purchase from We. Society Apparel. Our returns and exchange policy is powered by Route, a third-party app used by many e-commerce sites to help streamline the process. You can find the specific terms and conditions for using Route at https://route.com/terms-and-conditions.

If you are not happy with your purchase, please contact us at info@wesociety.co to arrange an exchange or return within 14 days of receiving your order. Please note that items must be in their original condition and packaging to be eligible for return or exchange.

Our Clothing

What kind of materials are your t-shirts made of?

We are proud to use only the highest-quality materials in our t-shirts, with the goal of creating a durable, comfortable, and stylish product. Our t-shirts are primarily made from two main types of material – our Standard Tee and our Heavyweight Tee.

The Standard Tee is made from 100% ringspun cotton, while the Heavyweight Tee is made from a heavier-weight ringspun cotton, which delivers a more substantial feel. Both types of t-shirts offer exceptional softness and comfort, as well as long-lasting durability.

If you have any other questions about our clothing materials or products, please don't hesitate to contact us at info@wesociety.co or this form.

How can I find my order number?

If you can't find your order number, don't worry, we've got you covered!

Your order number is an important reference that helps us track and assist you with any inquiries or issues you may have. After completing your purchase, you can find your order number in the confirmation email. If you can’t locate the email or need further assistance, please contact our dedicated team at [insert email address or link to contact form]. We'll gladly help you retrieve your order number and provide additional support.

How long does it take to ship?

We get it. You're excited to rock your We. Society Apparel gear! Here's what you need to know about shipping times.

Once your order is confirmed, our team works diligently to prepare it for shipping. Please allow 1-2 business days for processing before your order is shipped out. The shipping time can vary depending on your location and the shipping method chosen at checkout.

Generally, domestic orders within [insert country] typically arrive within 3-5 business days once shipped. International orders may take longer, usually between 7-14 business days. Remember that these estimates are subject to any unexpected delays during transit. Rest assured, we do everything possible to ensure your order reaches you quickly.

If you have any concerns or need updates on your order, please contact us at [insert email address or link to contact form]. We'll gladly assist you and provide the most up-to-date information on your shipment.


I want to be an ambassador!

Ready to join our movement and become an ambassador for change? Here's how to get involved.

We appreciate your passion for making a difference in your community and spreading the message of positive impact at We. Society Apparel, we always look for like-minded individuals who embody our values and want to support our mission.

To express your interest in becoming an ambassador, please visit our website and fill out the ambassador application form. We want to hear your story and ideas and learn how you envision contributing to our collective efforts for change.

Our ambassador program is a space to connect, collaborate, and share inspiration with our growing community of changemakers. Together, we can amplify our impact and make a lasting difference.

If you have any questions about the ambassador program or need further information, please don't hesitate to contact us at thttps://wesociety.grin.live/. We can't wait to welcome you to the We. Society Apparel family!

Kareem Manuel for We. Society Apparel

AfterPay

Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

 

We hope this FAQ section helps provide clarity and answers to some common questions. If you have any other questions or concerns, please feel free to contact us directly and we will be happy to assist you. Thank you for choosing We. Society Apparel!